Talent Development and Training Officer

Reporting to: Global HR Manager

Location: Nairobi or Geneva, with some international travel

Application closing: 9 February 2019

Job start date: As soon as possible

Background
Interpeace is an international organization for peacebuilding that supports locally-led peacebuilding initiatives in over 20 countries around the world. Interpeace tailors its approach to each society and ensures that the work is locally driven. Together with local partners and local teams, Interpeace jointly develops peacebuilding programmes and helps establish processes of change that connect local communities, civil society, government and the international community.
For more information about Interpeace, please visit www.interpeace.org

Position within the Organization
The Talent Development and Training Officer is a member of the Global Operations Unit which encompasses Finance, IT, Administration, Legal, Internal Audit and HR. The Global Operations Unit is led from the Headquarters office in Geneva, with team members based in different locations around the world including in Bosnia, Côte d’Ivoire, Guatemala, Switzerland, Kenya, and Tunisia.
Under regular supervision from the HR Global Lead, the Talent Development and Training Officer works closely with managers, HR Officers and HR Focal Points in the field offices and the Director of Global Operations to maintain an efficient and effective human resources function.

Purpose and General Overview
Working closely with the HR Global Lead and in line with the Global Operations and HR strategy, the Talent Development and Training Officer designs and leads the implementation of talent development interventions for the full employee work life cycle. This starts at the position creation stage: developing processes and working methods to formulate competencies and training required for each position profile; at the recruitment stage: developing practices and working methods to identify development needs and corresponding development activities for the selected candidates based on the recruitment and selection assessments; strengthening the staff development component of Interpeace’s performance management framework; developing practices and media to capture and transfer knowledge from departing employees; and developing and implementing gender mainstreaming, safeguarding and wellbeing measures and practices.

The Talent Development and Training Officer gathers staff development information from, exchanges and consults with staff members, managers and HR colleagues stationed in offices across the organization for enhanced, relevant and contextualized talent development management. S/he provides professional guidance and counsel to managers, HR officers and focal points across Interpeace about best practice in talent development. The Talent Development and Training Officer also provides guidance on implementing and interpreting staff development initiatives, policies, processes and practices.

The Talent Development and Training Officer gathers information from various units and Directors to identify development needs across the organization and ensure alignment and effectiveness of talent development. S/he works closely with managers and internal and/or external subject matter experts to develop training content.
Guided by and in collaboration with the Global HR Lead, within the first 3-5 years, a successful Talent Development and Training Officer will have

  1. Developed key institutional learning and development frameworks, including a staff development policy and guideline
  2. Conducted and systematized professional development needs assessments and implemented corresponding action plans to address the most prominent and urgent learning and development needs
  3. Developed and successfully rolled-out professional development initiatives that strengthen managerial competencies, transformational leadership and change management
  4. Finalized Interpeace’s induction programme for new staff members
  5. Developed and rolled-out key training to address development needs for staff and local partner organizations
  6. Strengthened Interpeace’s performance management framework with a greater focus on outcome-oriented staff development
  7. Developed, implemented and mainstreamed safeguarding, gender equality and staff safety and wellbeing measures and practices across the organization

Duties and responsibilities
Specific Duties

  • Develops interventions from assessment, diagnosis, design, implementation and evaluation in order to operationalize talent development
    • Designs institutional development needs assessments and action plans
  • Develops and supports effective induction programmes and activities
  • Develops a leadership capability framework that structures leadership competencies, language, values, and support mechanisms and implements responsive initiatives
  • Identifies the most effective learning and development media for specific development needs of staff and partners
  • Identifies and executes talent development process enhancements, improvements in policies and procedures and any other innovation changes that would optimize talent management at Interpeace
  • Innovates on how to best transfer knowledge within the organization
  • Develops and implements gender mainstreaming, safeguarding and staff wellbeing initiatives and practices

Training

  • Works closely with managers and HR officers to align, coordinate and lead the development of institutional training on soft skills, core, behavioral and technical competencies
  • Drives the design, development and effective delivery of training across the organization within defined timeframes. This includes:
    • Working closely with managers and subject matter experts (internal or external) to define the right training structure and content
    • Developing and implementing training plans and programs to support current and future needs of staff and partners
    • Designing engaging learning and training materials; developing engaging solutions in multiple types of media
    • Managing external trainers and subcontractors as well as internal trainers indirectly, and secure high standards of quality
    • Assessing the effectiveness of training delivery & content through formal and ongoing validation
    • Planning and executing the deployment of the training material and courses
    • Managing existing trainings to ensure the content remains complete, relevant and updated

Scope and Impact

  • Informs and interprets talent development policy and practice for validation
  • Provides functional advice and guidance on talent development with some control responsibilities for maintaining standards
  • Provides functional direction on development of training
  • Work conducted by the Talent Development and Training Officer impacts all units, employees and institutional policies, processes and practices related to talent development
  • Is recognized as the institutional reference for professional development

Planning and implementation

  • Develops, adapts, plans, and leads the implementation of the institutional learning and development frameworks and related activities in line with the HR strategy
  • Informs and supports the design and planning of the talent management strategy
  • Plans and executes the deployment of training
  • Monitors and executes streamlined processes, practices, programmes and working methods to effectively develop and retain a high performance and diverse workforce

Financial responsibility

  • The Talent Development and Training Officer is responsible for monitoring the organization’s staff development budget and advises on optimal use and allocation of staff development funds.

 

Qualifications:

Education

  • Tertiary qualification in human resources, industrial/organizational psychology, public/business administration, or related field. Post-graduate qualification is an asset
  • Formal training in instructional design or other professional training/development qualification

Experience

  • Minimum of three years of relevant and progressively responsible experience in L&D and developing training
  • Experience with education, training and instructional design
  • Experience supporting the development and execution of high-impact learning and development strategies that enhance people and business performance
  • Experience coordinating external suppliers and business units to develop and deliver soft skills and other training
  • Experience developing and implementing gender mainstreaming and safeguarding
  • Proven experience and ability to work successfully as part of a diverse and multicultural team, integrating a gender perspective into tasks and activities and collaborating effectively with a range of internal and external stakeholders

Competencies

  • Strong knowledge of key Learning and Development models
  • Good knowledge of human resource management theories and principles
  • Deep understanding of the latest developments and trends in learning and development
  • Excellent ability to design and coordinate development needs assessment processes and training
  • Proficient in English (B2 or above). French and Spanish are considered an advantage
  • Ability to deal with confidential information and/or issues using discretion and good judgment
  • Ability to interact with people respectfully and with tact
  • Ability to work in a multicultural environment successfully and to demonstrate gender-responsive and non-discriminatory behavior and attitudes
  • Strong writing, communication, and storytelling skills

Interpeace Competencies

  • Collaboration and Weaving
  • Communication
  • Drive for results
  • Adaptability and Continuous Learning
  • Respect for Diversity

Other assets

  • Experience with online training development software
  • Professional in Human Resources (PHR) or Global Professional in Human Resources certification
  • Experience with non-profit or international organizations
  • Experience in or working knowledge of talent acquisition and workforce planning
  • Experience operating in a training role
  • Experience working in field locations

Success Factors

  • Identifies with and is committed to Interpeace’s core values and working principles
  • Commitment to inclusiveness
  • An innovative, critical thinker with extensive problem-solving skills
  • Has a broad HR background and understanding
  • Demonstrates a business partner approach to identifying organizational development and learning needs

How to Apply

Qualified candidates are invited to submit a complete curriculum vitae and a letter of interest to recruitment@interpeace.org no later than 9 February 2019. “Talent Development and Training Officer” MUST BE included in the subject line of the application email to be considered.
Please note that due to high volume of applications, ONLY short-listed candidates will be contacted.

Interpeace values diversity among its staff and aims at achieving greater gender parity in all levels of its work. We welcome applications from women and men, including those with disabilities.