Global Communications Manager
Reporting to: Director of Strategic Partnerships & Communications
Application closing: 17 August, 2020
Duty Station: Geneva, with occasional travel to capitals and the field
Desired Start-date: As soon as possible
Interpeace is an international organisation for peacebuilding that strengthens the ability of societies to manage conflict themselves in sustainable and non-violent ways. Interpeace designs and delivers its work tailored to each situation in collaboration with local partners and communities, based on extensive consultation and research. Interpeace also ensures that the processes of conflict management and change that it supports are integrated at all levels of society including local communities, civil society, government and the international community (we call it a ‘Track 6’ approach).
Interpeace was originally established by the United Nations and remains its strategic partner. Beyond field-based peacebuilding, Interpeace also assists the international community – particularly the UN – to be more effective in supporting peacebuilding efforts worldwide. This includes contributing innovative thought leadership on peacebuilding policies and practices.
Interpeace is headquartered in Geneva and has offices around the world.
For more information about Interpeace, please visit www.interpeace.org
Position within the Organisation
The Global Communications Manager is a member of the Strategic Partnerships and Communications Unit (SP&C). S/he reports to the Director of the Unit, engages regularly with Interpeace’s leadership and senior management, and builds strong working relationships both inside and outside the organisation.
SP&C is responsible for: 1) developing, maintaining and enhancing strong strategic partnerships with governments, international organisations and other key partners, and 2) leading the organisation’s external communications by developing and implementing strategies and plans, coordinating across Interpeace units and offices, as well as providing editorial and technical capacity support. It does so in accordance with the Communication Framework adopted in 2014 by the Governing Board, which is due to be updated to align with the organisation’s new ‘Strategy 2021-2025’.
SP&C is a decentralised unit with staff members in Geneva, Brussels, Nairobi, and Guatemala City.
The Global Communications Manager will have leadership and management responsibility for a team of five comprising a Senior Communication Advisor; Global Communications Senior Officer; Graphic Designer; Digital Communications Officer; and ‘Peace Talks’ Curator . In addition, the Global Communications Manager will oversee the delivery of externally contracted services on specific tasks including media engagement, audio-visual content or animated infographics.
Purpose and General Overview
The Global Communications Manager maintains and expands Interpeace’s reputation and positioning, and contributes to the achievement of the organisation’s objectives through innovative communication activities.
The Global Communications Manager (GCM) is responsible for the development and implementation of Interpeace’s new multi-year Communication Strategy, ensuring that all communications-related activities help achieve the organisation’s mandate and its goals (as set out in its Strategy 2021-2025, Change Framework and annual workplans), and are consistently delivered to a high quality reflecting Interpeace’s status and positioning as an international organisation.
The GCM advises and works practically with Interpeace colleagues to develop and implement specific communication strategies and plans aimed at raising the profile, impact and understanding by diverse audiences of Interpeace’s peacebuilding work and outcomes. This includes ensuring that communications impacts for both Interpeace’s field-based peacebuilding and its policy and thought leadership are adapted to relevant sensitivities, especially global and local political contexts and peacebuilding dynamics.
The GCM manages a diverse and decentralised team as well as a roster of service providers. S/he is responsible for developing and assessing the human, financial and other resources required to implement various communication strategies and plans as they are rolled out. S/he is responsible for developing and managing a global communications budget, and contributes actively to securing new and additional resources for communications.
The GCM is responsible in particular for developing Interpeace’s global media engagement plans aligned with the overarching Communications Strategy, with a focus on being innovative and creative. S/he leads the development of innovative, timely and strategic external communications products that are adapted to diverse media channels.
The GCM is responsible for the design and implementation of an array of public events in Geneva and abroad. This includes responsibility to support and develop the roll-out of Interpeace’s Peace Talks global initiative.
The GCM is also the main point of contact in Interpeace for Europe-based media contacts and entities, and is expected to grow and sustain this network.
S/he proactively seeks opportunities for Interpeace to be represented and positioned in global peacebuilding contexts and public discourse, either by senior management and other staff or him/herself.
The GCM leads a team of communication experts and creates the conditions to nurture and enhance their performance, engagement, and job satisfaction.
The GCM is responsible for maintaining and developing a global network of service providers (audio-visual, writers, graphic design, digital media, etc.) in order to have an optimal set of communications capacities to serve the organisation’s objectives.
Duties and responsibilities
Communication strategies & plans
- Design, draft and implement the organisation’s new Communication Strategy in line with Interpeace’s overarching ‘Strategy 2021-2025’ (due to be launched in late 2020) as well as the organisation’s Change Framework.
- Oversee the development of communications strategies/plans that are specific to existing peacebuilding programmes and policy initiatives in close collaboration with relevant Directors, in particular ensuring that evidence-based communications ambitions, targets, impacts and resources are clear.
- Support similarly emerging Interpeace peacebuilding work by leading in identifying communication outputs and needs, developing strategies and plans, and fostering implementation through advice and practical support, notably in raising the profile and impact of Interpeace’s work on conflict sensitivity/peace responsiveness.
- Maintain overview of Interpeace’s ongoing human, financial and other resources necessary to deliver all of its communication strategies and plans, and lead in conceiving fresh initiatives to secure new resources for Interpeace’s communications.
- Monitor emerging trends in communications and media channels, identify opportunities and needs for Interpeace, and lead implementation of the organisation’s response (including oversight of the website and social media channels as well as updates and upgrades to them).
- Oversee Interpeace’s editorial capacity and quality, including a forward-planning editorial calendar.
- Organise and lead weekly editorial meetings and identify relevant communications activities to be developed and executed.
- Write articles, web stories and/or draft statements, in both English and French.
- Ensure that Interpeace’s publications are consistent, impactful, high quality and follow a thorough process of editorial review before publication, including ensuring typeset and graphic design reviews occur and that there is consistency with Interpeace’s visual identity .
- Organise and direct regular Publications Committee meetings including all relevant staff members and to ensure clarity about forward plans for publications and their public release in an orderly and impactful way.
- Lead the development and implementation of dissemination plans for individual publications to optimise their impact with diverse audiences.
- Contribute to the design and delivery of creative and innovative public events worldwide, and ensure that these occur in a coherent way aligned with Interpeace’s Strategy, visual identity and global positioning.
- Lead in the design and delivery of Geneva-based public events, including Interpeace’s contribution to the Geneva Peace Week.
- Develop evidence-based frameworks for evaluating the impact of public events.
- Lead the selection of appropriate services providers (webcast, catering, venue rental) in line with Interpeace’s procurement and accountability policies and procedures, including reports to donors.
- Oversees the Peace Talks Curator. This includes supporting the development and rollout of the annual “Geneva Peace Talks” and of other Peace Talks events organised elsewhere worldwide.
- Develop and implement a media engagement strategy attuned to Interpeace’s goals and resources.
- Maintain and develop a wide network of relevant media contacts in Geneva and beyond.
- Seek opportunities for media engagement and make recommendations as to activities to be developed.
- Lead in developing Interpeace media responses to global, regional and local news developments which intersect with Interpeace’s peacebuilding activities and policy/thought leadership.
- Prepare talking points, press releases and/or draft statements that reflect Interpeace’s positioning as an international peacebuilding organisation.
Representation, networking and partnerships
- Represent Interpeace at public events and maintain a wide network of contacts.
- Collaborate closely with the Director of SP&C to liaise with counterparts of Interpeace’s partners to explore and implement joint, multiple-stakeholder and innovative communications activities.
- Create an enabling work environment that fosters learning and innovation, where staff members can achieve their potential, demonstrating inclusive, gender-responsive and non-discriminatory behavior and attitudes.
- Mentor and coach direct reports, monitor, evaluate and record the individual performance of direct reports through a staff development lens.
- In collaboration with the Global Operations Unit and the Director of SP&C, safeguard the implementation of Interpeace’s safety and security policy, and establish and implement necessary measures that respond to the health, wellbeing and safety and security needs of Communication staff.
- Manage a Global Communications budget, including accountability for forecasting and expense monitoring as well as recommending allocations for communications resource provisions in other organisation budgets.
Candidates with relevant qualifications, experience, a tertiary degree, and fluency in English and French are invited to apply.
Relevant experience and qualifications may include but are not limited to the following:
- Tertiary degree or equivalent qualification in communications, journalism, public relations, political science, history or international relations.
- Experience in delivering external-facing integrated communications and engagement strategies.
- Experience in a communication management position in an international environment with budget oversight and team supervision responsibilities
- Experience developing innovative approaches to communication in diverse media channels is an advantage
- Experience communicating post-conflict and peace-building issues desirable.
- Expert understanding of how strategic communications deliver change
- Exceptional writing and editorial skill
- Familiarity with development, post-conflict and peace-building issues. Knowledge of ‘International Geneva’ is an advantage
- Professional command of communication tools, including digital tools and software
- Ability to produce and deliver clear and concise presentations; advanced public speaking skills, including media engagement.
- Advanced proficiency in French and Other languages such as Spanish, Arabic or German are desired
- Advanced knowledge of and ability to apply management principles as they relate to multi-cultural and complex organizations. Developed ability to mentor, coach and create inclusive and cohesive teams
- Political sensitivity and awareness; tact and diplomacy
- Collaboration and Weaving
- Drive for results
- Adaptability and Continuous Learning
- Respect for Diversity
- Ability to travel occasionally
Interpeace values diversity among its staff and aims to achieve gender equality both through gender parity at all levels of the organisation and to promote a gender dimension in all its work. We welcome applications from women and men, and those with disabilities.
How to Apply
Qualified candidates are invited to submit a complete curriculum vitae and a letter of interest to firstname.lastname@example.org no later than 17 August 11:00 pm CET. “Global Communications Manager ” must be included in the subject line of the application email to be considered.
Please note that due to high volume of applications, only short-listed candidates will be contacted.